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Privacy Policy

Effective Date: 1/1/2026

Company: Dad’s Electric Co.

Service Area: Spokane, WA and surrounding communities

Website: dadselectric.life

1) Scope

This Privacy Policy explains how Dad’s Electric collects, uses, discloses, and protects information when you:

Visit our website or social pages,
Request an estimate, book service, or contact us,
Receive emails/SMS/phone calls from us, or
Pay invoices or leave reviews.

By using our services, you agree to this Policy. If you do not agree, please discontinue use.

2) Information We Collect

We collect information directly from you, automatically, and from third parties.

a) Information You Provide

\nContact & Identity: name, phone, email, address, property access details, HOA/landlord contacts.
\nService Details: job requests, descriptions, photos/videos you upload, preferred schedule, permits or approvals.
\nPayment: billing addresses and partial payment details (note: we do not store full card numbers; see “Payments” below).
\nCommunications: email, SMS, phone call records, reviews, and testimonials.
\nBusiness/Commercial Clients: company name, role/title, jobsite contacts.

b) Information Collected Automatically

\nUsage & Device Data: IP address, device/OS/browser type, pages viewed, referring URLs, timestamps, and general location (derived from IP).
\nCookies & Similar Tech: session cookies for site function; optional analytics/advertising cookies if enabled (see “Cookies & Analytics”).

c) Information from Third Parties

\nVendors & Platforms: scheduling and CRM tools, payment processors, review platforms (e.g., Google), and marketing/ads partners, to the extent you interact with them in connection with our services.

3) How We Use Your Information

We use information to:

\nProvide Services: respond to requests, schedule jobs, perform work, issue invoices, coordinate permits/inspections.
\nCustomer Support: communicate about jobs, changes, delays, or safety notices.
\nOperations: estimate accuracy, route planning, training, quality assurance, and record‑keeping.
\nPayments: process payments, refunds, and reconcile accounts.
\nSafety & Compliance: code compliance, warranty fulfillment, fraud/security monitoring, and legal obligations.
\nMarketing (Optional): send promotions, service reminders, and updates (you can opt out at any time).
\nWebsite Improvement: analytics, performance, debugging, and user experience.

4) Payments

If you pay online or via card, payment is processed by a third‑party processor (e.g., Stripe, Square, QuickBooks Payments). We do not store full card numbers. Your payment information is handled according to the processor’s privacy and security policies. Keep your receipts for your records.

5) Disclosures of Information

We do not sell your personal information. We may share information with:

\nService Providers/Contractors: scheduling, CRM, payment processing, email/SMS providers, analytics, ad platforms, file storage, and IT/security vendors—only as necessary to provide services.
\nPermitting/Utilities/Inspectors: with your knowledge and in connection with your job.
\nBusiness Transfers: if we undergo a merger, acquisition, financing, or asset sale.
\nLegal/Safety: to comply with laws, enforce agreements, or protect rights, property, and safety.

When we share information, we require recipients to use it only for the specified purpose and to protect it appropriately.

6) Cookies & Analytics

a) Cookies

\nEssential Cookies: needed for core site features (cannot be disabled on-site).
Analytics/Performance Cookies (Optional): help measure traffic and site usage.
\nAdvertising Cookies (Optional): if enabled, used for retargeting/ads frequency.

You can control cookies through your browser settings. If you implement a cookie banner, we can honor your preferences there.

b) Analytics & Ads (If Enabled)

If using tools like Google Analytics or Google Ads, those providers may collect or receive information about your use of our site (often in de‑identified or aggregated forms). You can learn more and opt out via:

Google Analytics Opt‑Out: https://tools.google.com/dlpage/gaoptout
NAI/DAA opt‑outs: https://optout.networkadvertising.org and https://optout.aboutads.info

(We can customize this section once you confirm the actual tools you use.)

7) Communications & SMS

By submitting your phone number or email, you consent to receive service‑related messages (scheduling, updates, invoices). Marketing messages are optional; you may opt out by replying STOP to SMS or using the unsubscribe link in emails. Message and data rates may apply.

8) Your Choices & Rights

\nAccess/Update: You can request a copy of your information and ask us to correct inaccuracies.
\nDelete: You may request deletion of your personal information, subject to legal/recordkeeping needs (e.g., tax, warranty, regulatory).
\nMarketing Opt‑Out: You can opt out of non‑transactional emails/SMS at any time.
\nCookies: Manage through your browser or our cookie banner (if enabled).

To exercise rights, contact [privacy@youremail.com]. We may need to verify your identity.

9) Data Retention

We retain information only as long as reasonably necessary for the purposes described above, including providing services, handling warranties, resolving disputes, complying with legal obligations (e.g., contractor records, tax laws), and maintaining business records. When no longer needed, we securely delete or de‑identify data.

10) Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information (e.g., access controls, encryption in transit where appropriate, secure vendor selection). No method is 100% secure; please use caution when transmitting information online.

11) Children’s Privacy

Our site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us to request deletion.

12) Location‑Specific Disclosures

Washington State

We follow Washington and applicable federal laws concerning consumer protection, electronic communications, and records. Electrical work may require sharing information with permitting authorities or utilities to complete your job.

13) Third‑Party Links & Sites

Our site may link to third‑party sites or services. Their practices are governed by their own privacy policies. We encourage you to review those policies before providing information to third parties.

14) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version. Material changes will be posted on this page. Your continued use of our site or services after changes means you accept the updated Policy.

15) Contact Us

Questions or requests regarding privacy:

Dad’s Electric Co.

Greenacres, WA 99016Add text here

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Privacy policy

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